Privacy policy

Who we are

RoomZing ("we", "us") provides a tool for building and running branded bingo and icebreaker activities. This policy explains what personal data we collect, why, and the rights you have over it under UK GDPR.

Data we collect

• Account data: your name, email address, and authentication details when you sign up.
• Game content: the prompts, titles and settings you create for your bingo cards, and any logo or brand colours you add.
• Participant nicknames: the nickname a participant chooses when joining a live session, and their in-game progress for that session.
• Usage data: basic technical data such as pages visited, used to keep the service reliable and, where you've consented, anonymised analytics.
• Contact messages: details you submit through our contact form.

Lawful basis for processing

We process account and game data under contract, to provide the RoomZing service you've signed up for. We process contact messages under legitimate interest, to respond to your enquiry.

Statistical analytics (PECR). Storing and reading the analytics identifier on your device relies on the statistical-purposes exception in the Privacy and Electronic Communications Regulations: it is used solely to produce aggregate statistics about how our own service is used, so we can improve it. It is not used for advertising, and no data about you is passed to third parties for their own purposes.

Statistical analytics (UK GDPR). The limited pseudonymous data involved is processed under legitimate interests — our interest in understanding and improving RoomZing, balanced against your privacy. That basis is deliberately narrow: it does not permit advertising, remarketing, profiling, decisions about individual people, or tracking across other sites or services, and we do none of those. You can object at any time by switching analytics off on our analytics settings page, which stops measurement immediately.

Retention

We keep account and game data for as long as your account is active. Live session data, including participant nicknames, is kept only as long as needed to run and review that session, and is deleted or anonymised after a reasonable retention period. Contact messages are kept only as long as needed to resolve your enquiry.

You can delete your account at any time from Settings. Deletion removes your account, games, sessions, player results and uploaded logos; analytics records are kept only in anonymised form. We keep a minimal record that a deletion took place (account identifier, dates and status, with no name or email) for 12 months, visible only to RoomZing administrators. Our payment provider may keep payment records where the law requires it.

Sub-processors

We rely on a small number of third-party providers to run RoomZing, generally: a cloud database and authentication provider, a hosting provider, and, where you've consented, a privacy-conscious analytics provider. Each is bound by its own data protection terms and only processes data on our instructions.

Your rights

Under UK GDPR you have the right to access, correct, delete or export your personal data, to restrict or object to certain processing, and to withdraw consent at any time. To exercise any of these rights, contact us using the details below.

Contact us

For any privacy question or request, use our contact page or email hello@roomzing.com.