Conflict Resolution Training Bingo
Explore conflict resolution through facilitated bingo: practise a calming opening, rewrite a blaming statement and show empathy without agreeing. Tick off ideas as they arise in discussion or exercises.
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Explore conflict resolution through facilitated bingo: practise a calming opening, rewrite a blaming statement and show empathy without agreeing. Tick off ideas as they arise in discussion or exercises.
How to run this activity
The facilitator selects relevant examples and exercises. Tick a square when its idea is actually demonstrated, discussed or practised. Pause for brief, voluntary reflections; play for one line rather than trying to force every topic.
Facilitator guidance
Review the 24 skills and discussion points, and match selected squares to exercises on the actual workshop agenda. Check that cues can occur naturally and that winning lines are achievable for your group size, with varied, accessible activities. Provide alternatives for quieter learners without asking for personal stories. Play for one line, and never invent activities just to complete the board.
Safety and inclusion
Use inclusive language and do not pressure learners to disclose private information or personal experiences. Offer opt-outs and alternative squares, and ensure everyone has an accessible way to participate.
Full prompt list
- An interest behind a position identified
- A calming opening statement
- A misunderstanding restated fairly
- An active-listening response
- A neutral question asked
- An assumption tested gently
- A shared goal discovered
- A boundary set respectfully
- A blame statement rewritten
- A pause used to reduce tension
- An apology that takes responsibility
- An example of differing priorities
- A workplace disagreement scenario
- A solution with two acceptable options
- An escalation threshold identified
- A private discussion arranged
- An example of empathy without agreement
- A practical compromise proposed
- A follow-up agreement documented
- A difficult tone reset
- A sign of constructive progress
- A confidentiality concern addressed
- A role-play debrief insight
- A conflict-prevention commitment